CONTACT US

Please note if you are trying to place an order go to our Order Form, fill it out, and a Project Manager will be in touch with you in 3-5 business days.

General Inquiries

info@jewelboxplatinum.com

Custom Framing

framing@jewelboxplatinum.com

Billing

Lisa Kim
lisa@jewelboxplatinum.com

Founder

Deb Lotz
deb@jewelboxplatinum.com


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WE ARE HERE FOR YOU

Our team is dedicated to providing our clients with excellence and creativity in custom framing. Feel free to contact us whether it's to place an order, or to ask any questions. We provide a variety of services in order to accommodate almost any need.

  • In-house Graphics Team
  • Framing Expertise
  • Large Quantity Orders
  • Quality Assurance

FREQUENTLY ASKED QUESTIONS

1How do I know if my album/song is certified?
You can check the database on the RIAA website at the link below
RIAA DATA BASE
2How do I apply for an RIAA certification?
You can visit the link below to begin the application for an RIAA Certification.
RIAA CERTIFICATION CRITERIA
The certification levels are as follows:
Gold - 500,000
Platinum - 1,000,000 Multi-Platinum - 2,000,000 (in increments of 1,000,000 aftwerwards)
Diamond - 10,000,000 plus
3What do I need to get started with a design?
If ordering a custom-designed plaque, the more artwork and ideas you give us the better! But if you're unsure feel free to contact one of our sales reps, and they can gladly get you started in the right direction. Please click on the link below to see our Art Requirements. JBP ART REQUIREMENTS
4What If I don't have access to the Album or SIngle Art?
Never fear! Contact one of our Sales staff, and we can work together with our graphics team to find a design solution for you.